Privacy Policy

1) Information We Collect

• Account Information: email address, login credentials, profile preferences, and saved defaults.
• User Inputs: information you voluntarily submit for readings, including text prompts and selected options.
• Transaction Data: purchase history, credit balances, timestamps, and transaction identifiers.
• Technical Data: IP address, browser type, device information, and basic usage analytics.
• Legal & Consent Records: acceptance of Terms, Privacy Policy versions, timestamps, and IP addresses.

2) How We Use Your Information

Your information is used to:

• Provide, personalize, and deliver readings and related services
• Manage accounts, credits, and authentication
• Process payments and prevent fraud
• Improve platform reliability, security, and performance
• Comply with legal, regulatory, and audit requirements

3) AI-Generated Content

Some content on Eclipse Oracle is generated or assisted by automated systems. Generated content may be stored temporarily or permanently for service delivery, auditing, dispute resolution, abuse prevention, and system improvement.

4) Payments & Third-Party Services

Payments are processed securely by third-party providers such as Stripe. Eclipse Oracle does not store full payment card numbers or sensitive financial credentials. Third-party providers operate under their own privacy policies and security practices.

5) Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

• Active accounts retain data for normal operation.
• Deleted accounts are soft-deleted and retained for up to 90 days for recovery, compliance, and fraud prevention.
• After the retention period, data is permanently deleted unless legally required to be retained longer.

6) Your Rights

Depending on your location, you may have rights under privacy laws such as GDPR or CCPA, including:

• Accessing the personal data we hold about you
• Requesting correction of inaccurate data
• Requesting deletion of your account and associated data
• Requesting a copy (export) of your data

Certain data may be retained as required by law or for legitimate business purposes.

7) Security

We implement reasonable technical and organizational measures to protect your information. However, no system can be guaranteed to be 100% secure, and you use the service at your own risk.

8) International Users

Your information may be processed and stored in jurisdictions different from your own. By using Eclipse Oracle, you consent to the transfer and processing of your data in accordance with this policy.

9) Children’s Privacy

Eclipse Oracle is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10) Policy Updates

This Privacy Policy may be updated periodically. Continued use of the service after changes are posted constitutes acceptance of the updated policy.